Dear Team,
Bicycle delivered but front tire is damaged, I have requested your team for replacement of tire and did 4-5 times follow ups but no response yet.
I am hoping you to address this on priority.
Thanks,
Somashekara GC
0569916181
تم طلب دراجه وتم توصيل دراجه اخره بحجه انه با تتفور الدراجه كما انه اثناء عمليه الطلب لم يتم التواصل لمده اسبوع لحين قمت باستخراج رقم الهاتف من الموقع وبعد التواصل تبين انه لاتتفور الدراجه وابلغته برجاع المبلغ حيث رفض ارجاع المبلغ ويحتاج الى 14 يوم لعاده المبلغ وعليه قام بقناعي يشراء دراجه اخر حيث قام بمتحدا الدراجه انها افضل ولكن بعد استلام الدراجه كانت سيئه للغايه لاتوجد اي مصدقايه في هذا المتجر كما انه في البدايه استلم الميلغ ولم يقم بالتواصل يانه البضاعه غير متوفره بل اخذ المال بدون اي تواصل ابد
The bike comes in a box not assembled despite what it says on the website. I had to take it to a bike shop to adjust the gears as they were not aligned properly
Kids Ride On Cars Range Rover Evoque - DerakBikes
Very bad service. I had to complain to Consumer Rights in order to receive my delivery, which was delayed by 6 days. During this time, no one was replying to phone calls or messages, which was very frustrating.
When the bike was finally delivered, it arrived inside a box and was not assembled at all. I was not informed about this in advance. I had to take it to a bike shop to get it fixed and assembled, which cost me an extra 100 AED.
Overall, very disappointing experience with both service and delivery. I would not recommend this seller.




























































































